📜 Terms & Conditions

Welcome to the website of Banova Global LLP (“Banova”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, products, services, and any related digital platforms operated by Banova.

By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Eligibility & User Responsibility

• You must be at least 18 years of age to use this website.
• By using this website, you confirm that all information provided by you is true, accurate, and complete.
• You are responsible for maintaining the confidentiality of your account credentials, where applicable.

Banova reserves the right to restrict or terminate access if these conditions are violated.

2. Website Use & Permitted Conduct

You agree to use this website only for lawful purposes and in a manner that does not violate any applicable laws or regulations.

You must not:

• Use the website for fraudulent, illegal, or misleading activities
• Attempt to gain unauthorized access to systems or data
• Interfere with the security or functionality of the website
• Copy, reproduce, or exploit website content without permission

Any misuse may result in suspension or permanent restriction of access.

3. Products & Services Information

• All product descriptions, specifications, images, and pricing displayed on the website are for informational purposes.
• Banova reserves the right to modify, update, or discontinue any product or service without prior notice.
• Availability of products may vary based on location, regulations, and supply conditions.

We make reasonable efforts to ensure accuracy, but we do not guarantee that all information is error-free.

4. Orders, Payments & Transactions

• Orders placed through the website are subject to acceptance and availability.
• Prices are subject to change without notice.
• Payments are processed through secure third-party payment gateways.
• Banova does not store sensitive payment details such as card numbers, CVV, or UPI PINs.

Banova reserves the right to cancel or refuse orders suspected of fraud or violation of these Terms.

5. Shipping, Delivery & Risk

• Delivery timelines provided are estimated and may vary due to logistics, location, or unforeseen circumstances.
• Risk of loss or damage passes to the customer upon delivery, unless otherwise stated.
• Banova is not responsible for delays caused by third-party logistics providers, natural events, or regulatory restrictions.
• regulatory restrictions.

6. Returns, Refunds & Cancellations

• Returns, refunds, or cancellations are governed by Banova’s Refund & Cancellation Policy (published separately).
• Certain products may be non-returnable due to hygiene, safety, or regulatory reasons.
• Refunds, where applicable, will be processed to the original payment method within a reasonable time.

Banova’s decision regarding refunds shall be final and binding.

7. Intellectual Property Rights

All content on this website, including but not limited to:

• Text, images, logos, graphics
• Product names and branding
• Website design and layout

are the exclusive intellectual property of Banova Global LLP and are protected under applicable intellectual property laws.

You may not use, reproduce, or distribute any content without prior written consent.

8. User Content & Feedback

If you submit reviews, feedback, or other content:

• You grant Banova a non-exclusive, royalty-free right to use, reproduce, and display such content.
• You confirm that the content does not violate any third-party rights or laws.

Banova reserves the right to remove any content deemed inappropriate or misleading.

9. Disclaimer of Warranties

• The website and its content are provided on an “as is” and “as available” basis.
• Banova makes no warranties regarding uninterrupted access, accuracy, or suitability for a particular purpose.
• Product results may vary based on individual usage, storage, and conditions.

10. Limitation of Liability

To the maximum extent permitted by law:

• Banova shall not be liable for any indirect, incidental, or consequential damages
• Including loss of profits, data, or business opportunities
• Arising from the use or inability to use the website or products

Banova’s total liability, if any, shall not exceed the amount paid by the user for the relevant product or service.

11. Indemnification

You agree to indemnify and hold harmless Banova Global LLP, its partners, employees, and affiliates from any claims, losses, damages, or expenses arising out of:

• Your misuse of the website
• Violation of these Terms
• Infringement of any rights of a third party

12. Third-Party Links

This website may contain links to third-party websites. Banova:

• Does not control or endorse such websites
• Is not responsible for their content, policies, or practices

Accessing third-party sites is at your own risk.

13. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

14. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of courts located in Gandhinagar, Gujarat, India.

15. Changes to Terms & Conditions

Banova reserves the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the website.

Continued use of the website after changes constitutes acceptance of the updated Terms.